Terms of Service

Last updated: September 4, 2026

Welcome to Ashford Timepieces. These Terms of Service ("Terms") govern your access to and use of our website, online store, products, and related services (collectively, the "Services").

Throughout these Terms, "we," "us," and "our" refer to Ashford Timepieces.

By accessing our website, placing an order, or otherwise using our Services, you agree to these Terms and our applicable policies, including our Privacy Policy and Refund Policy.

1. Online Store Terms

By using our Services, you represent that you are legally capable of entering into a binding agreement under the laws applicable to you.

You may not use our products or Services for any unlawful or unauthorized purpose or violate any applicable laws while using the Services.

2. Products and Product Information

We make reasonable efforts to display and describe our products accurately, including their appearance, specifications, dimensions, materials, and other relevant characteristics.

However, colors and appearance may vary depending on your screen, device, lighting, photography, and other factors.

Product availability is subject to change without notice.

We reserve the right to discontinue products or limit quantities when reasonably necessary.

3. Prices

Prices displayed on our website may change from time to time without prior notice.

The price applicable to your purchase will generally be the price displayed at checkout when your order is submitted, subject to correction of obvious errors.

Applicable shipping charges, taxes, duties, or other charges will be displayed or handled as described during checkout when applicable.

4. Orders

Submitting an order does not necessarily mean that the order has been accepted.

We reserve the right to refuse, cancel, or limit an order for legitimate reasons, including:

• Product unavailability

• Pricing or product information errors

• Payment authorization issues

• Suspected fraud or unauthorized transactions

• Violations of these Terms

• Orders that appear intended for unauthorized resale or other improper purposes

If we cancel an order after payment has been successfully processed, the applicable amount will be refunded to the original payment method.

5. Billing and Account Information

You agree to provide current, complete, and accurate purchase and account information when placing an order.

You are responsible for ensuring that your billing, shipping, email, and other information is accurate so that we can process your order and contact you when necessary.

We are not responsible for delays or delivery problems caused by incorrect information supplied by the customer, except as required by applicable law.

6. Payments

Payments are processed through the payment methods made available during checkout.

By submitting payment information, you represent that you are authorized to use the selected payment method and authorize the applicable charges associated with your order.

Payment transactions may be subject to verification, authorization, fraud screening, and other security procedures performed by us or our payment service providers.

We do not guarantee that every payment method will be available for every transaction or customer.

7. Shipping and Delivery

Shipping estimates and other delivery information are described in our Shipping Policy and, when applicable, during checkout.

Delivery dates are estimates unless expressly stated otherwise.

Delays may occasionally occur due to carriers, customs, weather, high order volumes, incorrect customer information, or circumstances outside our reasonable control.

Nothing in this section limits rights available to consumers under applicable law.

8. Returns and Refunds

Returns, exchanges, cancellations, and refunds are governed by our Refund Policy.

Please review the Refund Policy before completing your purchase.

9. Accuracy of Information

We make reasonable efforts to ensure that information presented through our Services is accurate and current.

Occasionally, information may contain typographical errors, inaccuracies, or omissions relating to product descriptions, prices, promotions, shipping charges, delivery times, or availability.

We reserve the right to correct errors and update information when reasonably necessary.

If an error materially affects an order you have already placed, we will take appropriate steps consistent with applicable law.

10. Third-Party Services

Our store may use or provide access to services operated by third parties, including payment providers, shipping carriers, analytics providers, and ecommerce technologies.

Your use of certain third-party services may also be subject to the terms and policies of those providers.

We are not responsible for third-party services to the extent permitted by applicable law.

11. Third-Party Links

Our website may contain links to websites operated by third parties.

We do not control those websites and are not responsible for their content, products, services, security, or privacy practices.

You should review the applicable terms and policies before using third-party websites or services.

12. Reviews, Feedback, and Submissions

If you voluntarily submit a review, suggestion, feedback, photograph, or other content to us, you represent that you have the right to provide that content.

You may not submit content that is unlawful, fraudulent, defamatory, abusive, infringing, malicious, or otherwise violates the rights of another person.

We may moderate or remove content when reasonably necessary.

13. Intellectual Property

The content available through our Services, including our branding, website design, graphics, text, photographs, logos, and other materials, may be protected by intellectual property laws.

You may not reproduce, distribute, modify, sell, exploit, or use protected content for commercial purposes without authorization from the applicable rights holder.

14. Prohibited Uses

You may not use our Services to:

• Violate applicable laws or regulations

• Infringe intellectual property or other legal rights

• Submit false or misleading information

• Transmit malicious code or interfere with website security

• Attempt unauthorized access to our systems or other users' information

• Conduct fraudulent transactions

• Scrape, harvest, or misuse personal information

• Circumvent security or fraud-prevention measures

We may restrict access to the Services when reasonably necessary to protect customers, our business, or third parties.

15. Disclaimer

We endeavor to provide reliable Services and accurate product information.

However, to the maximum extent permitted by applicable law, the Services are provided without guarantees beyond those expressly provided by us or required by law.

Nothing in these Terms excludes warranties, guarantees, or consumer rights that cannot legally be excluded.

16. Limitation of Liability

To the maximum extent permitted by applicable law, Ashford Timepieces will not be liable for indirect, incidental, special, consequential, or punitive damages arising from the use of our Services.

These limitations do not apply where liability cannot legally be limited or excluded.

17. Indemnification

To the extent permitted by applicable law, you agree to indemnify and hold Ashford Timepieces harmless from claims, losses, liabilities, and reasonable expenses arising from your unlawful misuse of the Services or material violation of these Terms.

18. Severability

If any provision of these Terms is determined to be unlawful, invalid, or unenforceable, the remaining provisions will continue in effect to the extent permitted by law.

19. Entire Agreement

These Terms, together with the policies and notices referenced on our website, constitute the agreement governing your use of our Services regarding the matters addressed herein.

20. Changes to These Terms

We may update these Terms periodically to reflect changes to our Services, business practices, or legal requirements.

The version published on our website will indicate the date of the latest update.

Changes will apply as permitted by applicable law.

21. Contact Information

Questions regarding these Terms may be sent to:

Ashford Timepieces
Email: support@ashfordtimepieces.store